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• Sales Rank: #206612 in Books
• Published on: 2011-08-14
• Ingredients: Example Ingredients
• Original language: English
• Number of items: 1
• Dimensions: 10.90" h x 1.10" w x 8.60" l, 3.40 pounds
• Binding: Hardcover
• 720 pages

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Ebook Download Women, Men and Politeness (Real Language Series)By Janet Holmes

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Women, Men and Politeness focuses on the specific issue of the ways in which women and men express politeness verbally.

Using a range of evidence and a corpus of data collected largely from New Zealand, Janet Holmes examines the distribution and functions of a range of specific verbal politeness strategies in women's and men's speech and discusses the possible reasons for gender differences in this area. Data provided on interactional strategies, 'hedges and boosters', compliments and apologies, demonstrates ways in which women's politeness patterns differ from men's, with the implications of these different patterns explored, for women in particular, in the areas of education and professional careers.

• Sales Rank: #2145755 in eBooks
• Published on: 2013-11-26
• Released on: 2013-11-26
• Format: Kindle eBook

Review
"This book will undoubtedly become one of those that finds itself on any number of reading lists....It is in essence a survey of research into various discourse features associated with politeness, where gender differences have been found. It does its job extremely efficiently, being thorough, well-presented, easily understood and convincingly argued. It is overall a very useful book."

Journal of Sociolinguistics "Women, men and politeness is to be recommended as a solid survey of empirical work in an area which should be of interest to many." Language and Literature

About the Author
Jennifer Holmes is Assistant Professor of Government, Politics, and Political Economy at the University of Texas, Dallas.


Janet Holmes is curator emeritus of Western Art and Culture at the Royal Ontario Museum.

Jennifer Coates, DVM, graduated with honors from the Virginia-Maryland Regional College of Veterinary Medicine. She worked as an associate veterinarian and chief of staff in Petersburg, Virginia and now practices in Jackson, Wyoming, where she is often praised for her ability to communicate with clients and staff. Prior to graduating from veterinary school, Jennifer worked as a veterinary receptionist, assistant, and technician. It was then that she became aware of the frustrations caused by veterinary jargon. Pet owners were confused and upset by their lack of understanding. Receptionists were unable to answer client's questions. Technicians had trouble deciphering medical orders. Animal owners, veterinary support staff, and animal care workers needed a clear and concise resource to explain terminology in plain English. The skill and knowledge gained through years spent immersed in all aspects of veterinary care gave Jennifer an exceptional perspective from which to write the Dictionary of Veterinary Terms. An animal owner for most of her life, Jennifer resides in Etna, Wyoming, with her husband, daughter, dogs, cats, and horses. When she is not at work in the clinic she enjoys hiking, horseback riding, skiing and traveling.

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Ebook Download The President's Vampire: Strange-but-True Tales of the United States of AmericaBy Robert Damon Schneck

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THE PRESIDENT'S VAMPIRE is proof positive that an inordinate number of very strange things happen from sea to shining sea in the place known as the United States of America. It contains scrupulously documented accounts of ghosts, monsters, murderers, and hoaxes so improbable they will fascinate believers, skeptics, and anyone interested in the more obscure corners of American history and culture. "Robert Schneck is one of the best of a new breed of investigators into the relatively unknown byways of our cultural history. Because he is thoroughly familiar with his subject, writes with deceptive ease and a clarity that both amuses and educates, and because he never forgets that at the heart of even the strangest or most frightening of mysteries there are real human beings with a story to tell, I recommend him as a trusted guide." - Bob Rickard, Fortean Times Robert Damon Schneck is a freelance writer and contributor to Fortean Times, Fate, and other magazines. Friends descibe him as a "loveable, nocturnal, monomaniac."

• Sales Rank: #316080 in Books
• Published on: 2005-11-01
• Original language: English
• Number of items: 1
• Dimensions: 8.50" h x .53" w x 5.51" l, .66 pounds
• Binding: Paperback
• 232 pages

From the Publisher
Bob Ricakard of "Fortean Times" probably knows the work of Robert Schneck better than anyone else. And what does he say about Schneck's work? "Robert Schneck is one of the best of a new breed of investigators into the relatively unknown byways of our cultural history. Because he is thoroughly familiar with his subject, writes with deceptive ease and a clarity that both amuses and educates, and because he never forgets that at the heart of even the strangest or most frightening of mysteries there are real human beings with a story to tell, I recommend him as a trusted guide."

About the Author
Robert Damon Schneck is a freelance writer and contributor to "Fortean Times," "Fate," and other magazines. Friends descibe him as a "loveable, nocturnal, monomaniac."

Excerpt. © Reprinted by permission. All rights reserved.
Strange-but-true stories have been recorded since people began writing. Ancient literature is full of wonders, and chroniclers of the period did not see the fantastic as somehow separate from subjects like politics and war. For example, Herodotus, "The Father of History," descibed races of monstrous men, swarms of winged snakes, "gold-guarding Griffins," and countless other marvels. Medieval and renaissance tales are top-heavy with miracles, and the Revs. Increase and Cotton Mather continued the collecting of "Memorable Providences" in the New World. The 19th century turned out numberless pseudoscientific and spiritualist books, along with pamphlets descibing local oddities and the "true histories" sold by sideshow performers, most of whom were apparently captured after a bloody struggle in the jungles of Borneo. Cartoonist Robert L. Ripley’s popular newspaper column, "Believe It or Not!" first appeared in 1918, but for many the modern era of strange-but-true writing began a year later with the publication of Charles Hoy Fort’s "The Book of the Damned."

Fort (1874-1932) was a journalist and novelist from Albany, New York, who spent most of his time in libraries copying down the anomalies reported in newspapers, magazines, and scientific journals. He was not too discriminating about sources, but the sheer quantity of data are startling, and "The Book of the Damned" was followed by three more; "New Lands" (1923), "Lo!" (1931), and "Wild Talents" (1932). Fort was interested in producing something more than entertaining collections, however, and the "damned" he referred to were those things that had been excluded or ignored by science.

Mysterious phenomena suggest that laws of nature are not fully understood, but Fort took an extreme position, writing, "I conceive of nothing in religion, science or philosophy, that is more than the proper thing to wear, for a while." In other words, everything is somewhat true, somewhat false, and always changing.

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• Sales Rank: #627033 in Books
• Published on: 2002-01-01
• Original language: English
• Number of items: 1
• Dimensions: 9.13" h x 1.00" w x 6.00" l, 2.00 pounds
• Binding: Paperback
• 288 pages

Features

• How to Get Rich Quickly And Stay Rich Forever
• New Yorks Best Seller
• Why Not Retire Young and Retire Rich

From Library Journal
In this fifth addition to his highly successful "Rich Dad" series, Kiyosaki (Rich Dad Poor Dad) now focuses on the power of debt leveraging in order to work less and earn more. Beginning with the principle of changing attitudes about financial freedom, he explains the difference between earned income and passive or investment income, managing good debt that makes money for you, such as in real estate, the fundamental concern about 401(k) retirement plans that are too focused on stock market performance, and the need to create a long-term financial freedom plan and the emotional discipline to stick to it. Listeners will likely be captivated as they learn how to replicate his success, and the crisp narration by Jim Ward definitely makes this fact-filled collection of sound financial advice another hit for Kiyosaki. The solid, practical insight into how to put together a plan to financial freedom will require a commitment to changing lifestyles and personal attitudes about work and, of course, enough time left in life to allow the investments to succeed. Highly recommended for all public libraries, especially those that have not yet begun to add Kiyosaki's other super titles to their business and investment collections. Dale Farris, Groves, TX
Copyright 2002 Reed Business Information, Inc.

About the Author
Born and raised in Hawaii, Robert T. Kiyosaki co-founded an international education company that operated in seven countries, teaching business to tens of thousands of graduates. Now retired, Robert does what he enjoys most...investing. Concerned about the growing gap between the haves and have nots, Robert created the board game CASHFLOW, which teaches the game of money, here before only known by the rich.

Sharon L. Lechter is a wife and mother of three, CPA, consultant to the toy and publishing industries and business owner. As co-oauthor of RICH DAD, POOR DAD and THE CASHFLOW QUADRANT, she now focuses her efforts in helping to create educational tools for anyone interested in bettering their own financial education."

From AudioFile
The RICH DAD, POOR DAD author urges us to shift from a wage-earner mentality to the fast track of creating assets that make money for us. He shows that presumably safe methods like a steady job and blue chip stocks are flawed; he recommends educating oneself and taking a few risks. The program focuses on rental property, building a small business, and network marketing as good ways to create a money machine. The tone of the program and the author's personal success stories are very convincing. For a break from buy-and-hold financial advice that really gets at the heart of why we work and invest the way we do, few other personal finance writers are as clear, concise, and influential. T.W. © AudioFile 2003, Portland, Maine-- Copyright © AudioFile, Portland, Maine

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Free PDF Dark Passages of the Bible: Engaging Scripture with Benedict XVI and St. Thomas Aquinas

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• Published on: 1800
• Binding: Paperback

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Customer relationship management (CRM) as a strategy and as a technology has gone through an amazing evolutionary journey. The initial technological approach was followed by many disappointing initiatives only to see the maturing of the underlying concepts and applications in recent years. Today, CRM represents a strategy, a set of tactics, and a technology that have become indispensible in the modern economy.

This book presents an extensive treatment of the strategic and tactical aspects of customer relationship management as we know it today. It stresses developing an understanding of economic customer value as the guiding concept for marketing decisions. The goal of the book is to serve as a comprehensive and up-to-date learning companion for advanced undergraduate students, master's degree students, and executives who want a detailed and conceptually sound insight into the field of CRM.

• Sales Rank: #249497 in Books
• Brand: Brand: Springer
• Published on: 2012-10-31
• Released on: 2012-10-31
• Original language: English
• Number of items: 1
• Dimensions: 10.00" h x .93" w x 7.00" l, 1.57 pounds
• Binding: Paperback
• 379 pages

Features

• Used Book in Good Condition

Review

From the reviews of the second edition:

“I highly recommend this book, for everyone that works or study marketing, business strategy or is interested in CRM, it’s a must have! The book provides a nice integration of academic thinking and practical CRM strategy and implementation. On the end of each chapter the authors included a Reference list, which is great specially if you are using the book for research and also on chapter 4 they have some exercises questions.” (inspireandaction.wordpress.com, 2013)

Review

"This is the book that the marketing field has been waiting for. Kumar and Reinartz have taken the confusion out of CRM. Their exposition of CRM theory and practice is definitive, original and illustrated with actual cases. This is the kind of book that belongs in the training of every professional marketer." - Philip Kotler, Kellogg School of Management

"A very comprehensive textbook on CRM and database analytics and written by a pair of top academic authorities in marketing. What I really liked about this textbook was its student friendly style with lots of real world examples and strong analytics!" - Jagdish N. Sheth, Charles H. Kellstadt, Professor of Marketing, Goizueta Business School, Emory University, Atlanta, GA

"[The authors'] key concern is the management of profitable customer relationships. This book provides a nice integration of cutting edge academic thinking and practical CRM strategy and implementation. As such, it provides rigor with relevance..." - Michael Braekler, Head of Customer Relationship Management, BMW Group Germany

"This book provides an insightful roadmap to make your CRM strategy successful. It will be an indispensable reference for those seeking transformational changes within a more efficient customer centric approach in their business strategy." - Jean-Christophe Tellier, CEO Novartis Pharma Belgium

From the Back Cover

Customer relationship management (CRM) as a strategy and as a technology has gone through an amazing evolutionary journey. The initial technological approach was followed by many disappointing initiatives only to see the maturing of the underlying concepts and applications in recent years. Today, CRM represents a strategy, a set of tactics, and a technology that have become indispensible in the modern economy.

This book presents an extensive treatment of the strategic and tactical aspects of customer relationship management as we know it today. It stresses developing an understanding of economic customer value as the guiding concept for marketing decisions. The goal of the book is to serve as a comprehensive and up-to-date learning companion for advanced undergraduate students, master's degree students, and executives who want a detailed and conceptually sound insight into the field of CRM.

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Customer Relationship Management: Concept, Strategy, and ToolsBy V. Kumar, Werner Reinartz PDF

Customer Relationship Management: Concept, Strategy, and ToolsBy V. Kumar, Werner Reinartz PDF

Customer Relationship Management: Concept, Strategy, and ToolsBy V. Kumar, Werner Reinartz PDF

Customer Relationship Management: Concept, Strategy, and ToolsBy V. Kumar, Werner Reinartz PDF

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• Sales Rank: #1003454 in Books
• Brand: Brand: UPNE
• Published on: 1986-10-01
• Original language: English
• Number of items: 1
• Dimensions: 7.50" h x 5.00" w x 1.00" l,
• Binding: Paperback
• 292 pages

Features

• Used Book in Good Condition

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